We do not guarantee that all items available at ZULUROSE.COM are in stock at the time of order. Some speciality items are made to order. The first e-mail you will receive after having placed an order is only a confirmation we have received your payment. You will receive another e-mail when the order is confirmed and dispatched.

In the case of incorrect stock balance affecting your order we will contact you shortly by phone or by e-mail.

Prices in the website include New York City sales tax. Order are shipped from New York City. Placing your order means that you are enganged in a contract, and that you unconditionally accept the prices and description of the items you have ordered, as well as our terms and conditions.

The terms regulat the rules for members and visitors of the ZULUROSE.COM website.
A memeber is a person who has registered via the website.
A visitor is any user that visits the site.

By accepting these terms you accept that they will be valid for all your future transactions with ZULUROSE.COM. We accept order from all over the world.

If you have any questions about the ordering process, please drop us an email at:

CONTACT @ zulurose.com.

We accept payment by the following cards:
VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVERY.

We do NOT accept on-line payment methds such as Paypal or Google Checkout.

Our currency engine is updated online every hour. The prices on ZULUROSE.com reflect real time currency conversion rates in:

DOLLARS
EUROS
GREAT BRITISH POUNDS
South African RANDS
JAPANESE YEN.

All in-stock order will ship within 24 hours of cleared payment.
Regarding speciality items, we will notify you after your order has been process on the estimated delivery date. All orders are subject to availability.

Domestic shipping is 2-5 work days nationwide.

European Union and Japan shipping is 3 - 10 working days.

Internation customers outside of EC (European Community) will be subject to local rules and regulations. Please check with a local customs official before placing your order if you have never received goods form the States before.

Any fees associated with bringing goods into a foreign port of call will be covered by the customer.

You can return any item within 14 days at your own expense (non-used items in new condition). The garment must be unworn and in its original condition.

If the garment is unworn, we can either exchange the item and send it to you for FREE or refund your money.

Both the returned item AND the packaging has to be in un-used as new condition, if the packaging is damaged we will charge a few of at least 15% of the value of the merchandise.

Cancellation of orders: If an order is cancelled before it has been sent out we reserve the right to charge a restocking fee and cancelation processing fee of 15 USD.

Please direct ALL enquires regarding returns to:

CONTACT@ZULUROSE.COM

ZULU ROSE understands that maintaining the confidentiality, integrity, and security of its user's non-public, personally identifiable information is important to its users. In order for the site to work accurately and efficiently, ZULUROSE may collect and maintain personal information about users.

ZULUROSE will deposit a "cookie" on your computer. This is a small data file stored on your hard drive that contains information such as your unique user ID, and allows us to monitor which products and pages you visit while on the zulu rose website.

All passwords, credit card information or other personal identifiable data and information is encrypted with a 256-bit SSL (Secure Socket Layer).

If you have any questions do not hesitate to contact us by email or phone:

Email: CONTACT@ZULUROSE.COM
TELEPHONE: +01 718 - 953 - 4398
SKYPE: ZULUROSE